HOW DO I PLACE MY ORDER?
Placing an order with us is a straightforward and user-friendly process. To begin, simply visit the product page of the item you wish to purchase. There, you can select your preferred style or option. Once you have made your selection, click the "Add to Cart" button. This will place the item in your virtual shopping cart. Afterward, follow the easy steps provided on the screen to complete your purchase. Once your order is successfully placed, our team will get to work preparing your item for shipment. We will notify you promptly as soon as your order is on its way to you, ensuring you’re informed every step of the way!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
After placing your order, you might be curious about shipping times. Typically, orders from our store ship within 7 to 11 business days. We strive to process and dispatch your order as quickly as possible. For our international customers, please be aware that shipments may take an additional 1 to 2 weeks for delivery, depending on your location. We appreciate your patience as we ensure your order reaches you safely and promptly.
MY TRACKING NUMBER ISN’T WORKING.
If you've received a tracking number but it doesn’t seem to be working, there are a few things to consider. It may take 1-2 days for tracking numbers to be recognized in the shipping carrier's system. This is normal and happens as the carrier updates their records. However, in rare cases, orders may be misplaced during transit. If your tracking number has not updated after a few days, we recommend reaching out directly to the shipping carrier for further assistance. They will have the most accurate information regarding the status of your shipment.
I NEED HELP WITH A LATE ORDER.
We understand how important it is for you to receive your order on time. Orders from our store are usually shipped within 5 to 10 business days. For those who are ordering internationally, please keep in mind that additional delivery times of 1 to 2 weeks may apply. If your order has not arrived within 10 business days for domestic orders or 20 business days for international shipments, we encourage you to contact us for prompt assistance. Our customer service team is here to help resolve any issues you may encounter.
PAYMENT
What payment methods do you accept?
We aim to provide convenient payment options for our customers. Currently, we accept payments through Visa and PayPal. These options are secure and reliable, ensuring that your payment is processed smoothly.
When will my card be charged?
You can expect your card to be charged immediately after your order is successfully placed. This allows us to process your order promptly and prepare it for shipping as soon as possible.
HOW SECURE IS MY PERSONAL INFORMATION?
We take the security of your personal information very seriously. Our commitment is to uphold the highest industry standards to safeguard your details during checkout and throughout your purchases. All credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely recognized as a safe method for processing payments online. Additionally, your credit card information is used solely to complete your transaction and is not stored on our servers afterward. This ensures that your personal data remains private and secure. If you have any further questions or concerns about our payment security, please feel free to reach out to us.